What type of information do we collect?

At fenechimportseshop, we need to collect some of your personal information for a number of reasons, including but not limited to be able to complete and deliver your order, respond to any queries you have and processing monetary transactions. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

The personal data we may need to collect from you includes but is not limited to:

• Personal details such as your name and surname

• Contact details such as your contact number and email address

• Billing and delivery address

• Purchase information including products purchased

• Comments, feedback, product reviews, recommendations

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We also collect such information when you subscribe to our mailing list. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the services;

• To provide our users with ongoing customer assistance and technical support;

• To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

• To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by u adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Please also keep in mind that certain third-party service providers used by fenechimportsehop (such as payment gateway providers) have their own privacy policies and it is therefore recommended that you read the privacy policies of these providers to understand how your data will be handled by them before you proceed with a transaction.

 

How do we communicate with our site visitors?

We may contact you via mail, phone call, text message or social media platforms in order to render our services, regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about us, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.

You may also subscribe to our newsletter or other e-mail alerts from us which enable you to receive current news about our business. For all such services, you may “opt-out” of, or unsubscribe from any such messages by contacting us on fenechimports@gmail.com

 

Fenechimportseshop reserves the right to update this Privacy Policy when and as necessary. The ‘last updated’ date of this Page will be updated accordingly and the updated Policy will be effective as of that date.

If you need any additional information, kindly contact us on fenechimports@gmail.com

 

Last updated: 10/10/2021